FAQ's
- Question: How do I get in contact with you ?
Answer: Please email us : info@sew-it.co.uk
Call: 0161 710 0740
Visit the Market stall in Ashton under Lyne and see us in person, every Monday to Saturday 9am to 4pm
- Question: How do I order Products
Answer:
You can order by email on : info@sew-it.co.uk
For Telephone Orders Call: 0161 710 0740
Visit the Market stall Ashton under Lyne Monday to Saturday 9am to 4pm
Order your items on www.sew-it.co.uk 24 hours a day
- Question: What are the Ashton under Lyne Stall opening times
Answer:
Monday to Saturday 9am to 4pm
- Question: Where is the Stall Located ?
Answer: The Stall is located on Ashton under Lyne Market
Stall 81 Ashton under Lyne Market
Ashton Market
Bow Street
OL6 6BZ
(2 Hour free parking Available in various Tameside Council Car Parks)
- Question: How much is delivery ?
Answer: Delivery prices are dependent on the items purchased. We use 2 different delivery companies for small items we use Royal Mail and for parcels we send with Royal Mail and Parcel force.
All orders are normally sent 2nd Class delivery within (3-5 working days).
If you require any other postage category, cases will be reviewed on a individual basis.
- Question: The Item that I want is not on the website can you get it for me ?
Answer: We are always updating our products we will always try and check with our suppliers to supply you with your needs.
Please email us : info@sew-it.co.uk
Call: 0161 710 0740
- Question: My parcel has not arrived what do I do ?
Answer: Please check that you have received a confirmation email and the payment has not been declined. If the order payment was not authorized we have not received the order and a new order will need to be completed.
If the order has been dispatched before you you advise us that the product is lost. Please wait to the allotted timeframe advised in our terms and conditions of 2 working weeks.
If the time has passed and your items have not arrived then please use the below contact details.
Please email us : info@sew-it.co.uk
Call: 0161 710 0740
We can then advise you with the next steps about your products.
- Question: When I order how long will it take to dispatch my products ?
Answer: Items are dispatched within 2 Working days if ordered before 1 pm.
If any of your products are not in stock we will contact you ASAP with the process with your order.
- Question: Do you provide Samples?
Answer: Samples are only available on ribbon products provided at our Market Stall.
- Question: Can I return my items and receive a full refund ?
Answer: In some cases this will be possible. Please read our returns terms and conditions.
Returns need to be within 28 Days of purchasing and customer needs to pay for returns postage. No refund will be provided for any initial postage fee paid,
- Question: My item is Faulty what do I do?
Answer: If any item you receive is faulty please contact us and we can explain the next process.
- Question: What Countries do you delivery?
Answer: We currently only deliver to UK Countries, Europe, USA, Canada, Australia and New Zealand Please contact us if you would like delivery to another country. We will look at different countries on a case by case basis.
- Question: What are your job Opportunities ?
Answer: Currently we have no job opportunities at present.